GRITIZEN
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Case Studies

Real Work, Real Results

Detailed looks at how we partner with manufacturers on the shop floor - the problems we tackle, the solutions we build, and the measurable outcomes that follow.

Industrial food manufacturing facility with stainless steel processing machinery
Food manufacturer (name withheld under NDA)Custom food RFQs

Recipe intake, rebuilt in two days

The Challenge

Custom food RFQs arrived as PDFs, and every quote meant manually matching ingredients against the ERP. Each one took a member of the sales ops team about four hours, which capped how many quotes the business could turn around in a day.

What We Built

In two days, we built the entire workflow end to end: an intake pipeline that reads incoming RFQ PDFs, a matcher that lines ingredients up against the ERP automatically, and a verification screen that lets the sales ops team review and confirm before quoting.

The Results

  • Recipes come in and get pre-matched in seconds
  • Quoting time cut from about four hours to about twenty minutes
  • Designed, built, and handed off in two days

"Gritizen helped us turn a four-hour recipe intake process into a twenty-minute workflow. In just two days, they built a pipeline that takes custom food RFQs from PDFs, matches ingredients against our ERP in seconds, and gives our sales ops team a simple verification screen to review and quote faster."

— Sales Operations, food manufacturer (name withheld under NDA)
Precision manufacturing machinery used to produce medical and dental devices
CandidProDental device manufacturer

2,000+ support tickets analyzed in an hour

The Challenge

CandidPro's revenue strategy team needed to understand what customers were actually telling them, but the signal was buried across thousands of support tickets. Reviewing them by hand was slow enough that most tickets were never read at all, and the patterns inside them went unseen.

What We Built

We set up a workflow that ingests their support tickets and structures the contents, so the team can analyze themes and trends across the whole set instead of reading one ticket at a time.

The Results

  • 2,000+ support tickets analyzed in an hour, compared to manual review
  • Routine analysis tasks completed in roughly an eighth of the time, or less
  • Adopted as an ongoing part of how the team works

"Gritizen lets us get through tasks in an eighth or less of the time. We're able to analyze 2,000+ support tickets in an hour versus doing manual review. It's definitely something our team will continue to use - we're finding a lot of value in it."

— Jordan Shaheen, Head of Revenue Strategy, CandidPro (Dental Device Manufacturer)
Close-up of an aircraft propeller and fuselage in an aviation setting
LP Aero Plastics, Inc.FAA-PMA aircraft window manufacturer

A lean team back to doing the work that grows the business

The Challenge

LP Aero Plastics runs lean. Market research and the data entry around it were consuming hours the small team would rather spend on analysis and growing the business, and that manual work scaled badly as their needs grew.

What We Built

We handle the collection and structuring of their market research, turning a manual research-and-entry chore into clean, structured data the team can work from right away.

The Results

  • Market research collected and structured for them, not by hand
  • The team refocused on analysis and business growth instead of data entry
  • A repeatable engine that lets a small team punch above its size

"Gritizen's ability to collect and structure market research allows our small team to focus on data analysis and business growth, as opposed to research and data entry."

— Jim Frey, President, LP Aero Plastics, Inc. (FAA-PMA Aircraft Window Manufacturer)

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